Import Buyer Info
In the United States
• The USDA permit is to import plant products to the USA without your import permit papers if they are [ lower than 13 plants ] with the phytosanitary certificate. For the plant products that are [ more than 12 plants ], you have to send us a copy of the papers import permit papers so we can get the phytosanitary certificate for you.
In the EU (European Union)
• We provide the [ phytosanitary certificate ] for you. To ship the plant with/without the phytosanitary certificate to your country will be the buyer's risk. We are not responsible for custom confiscation.
In Australia
• Buyers have to send us a copy of your import permit papers so we can get the phytosanitary certificate for you. It is very hard to import the plant to Australia. You have to check with the Australian Quarantine and Inspection Service (AQIS) on import requirements. And in case you can’t provide us import permit, we could send it with/without a Certificate. And its your own risk to import the plants.
In Canada
• We have an alternative option for buyers to choose express shipping service with our shipping agent. Our shipping agency will provide a buyer's import permit and tracking number. Also, buyers can combine many plants in 1 package and in 1 shipment. Generally, the shipping takes 5 to 8 Business days. Or you can choose to ship without the import permit. And its your own risk to import the plants
In Brazil and Mexico
• Your customs may be strict to import the plant to your country. You should contact your customs for the import permit before ordering. In case you can’t provide us import permit, we will send it without a Certificate. And we are not responsible for custom confiscation.
In Singapore
• Npark required buyers to have an import permit that brings plants into Singapore. Buyers can apply online with the attached export document from Duoleaf [Exporter]. We will share our export document with you after shipping it out from Thailand. The import permit fee costs SGD $11 for each consignment basic. Once the online application and fee are done before the plant arrives in Singapore. The Npark will release the plant and delivery it to your home.
⚠️ By purchasing our plant(s), the Buyer agrees to the description above.