Available for INTERNATION SHIPPING
 
Stephania Nova 
What Will You Get 
 
Bulb (s) Treatment With Pesticide and Fungicide. 
• Bulb with bare roots or without any leaves to prevent de-hydrate.  
 
Bulbs Dimension
Approximately W5 cm H6.5 cm
 
International Shipping:
• We provided standard international shipping by Thailand Post with a tracking number. 
 
Phytosanitary Certificate is Included: 
• A phytosanitary Certificate is provided to all buyers, except for the exclusion list.  
Preparation time for the plant document and plant treatment [within 8 business days] 
Apply for Phytonisatary Certificate in Thailand is only for the normal business days Monday to Friday. 
 
Phytonisatry Certificate Exclusion list:
• Canada, Mexico, Brazil, and Australia required an import permit before we [seller] can apply phytosanitary certificate for you in Thailand.
 
✈️  Shipping Policy 
  
International Shipping available:
• Please check the restrictions of your country before making an order.
 
The package will be shipped directly from Thailand:
• Via Standard Small Package Airmail and it will take about 10 -30 business days. It may take a longer time depending on the clearance at your customs.
 
All parcels will be declared as gifts: 
• In order to minimize the value of the plants in CN22 form around 30 USD / 1000 THB. Buyer responsible for your importing TAX if required.
 
 
⚠️ Return and Refund Policy 
 
Buyers should check customs for bringing plants into the country:
• With/without requiring a phytosanitary certificate or any restrictions on your customs. We won't take responsibility for any items if the plants were confiscated at your customs.
 
Bulb(s) are shipped at the buyer’s risk:
• We try to pack the best way but if damage occurs by rough transit it is beyond our responsibility. However, if certain plants rot or die in the box, please contact us within 3 days. Take photos of the box and plants when arrive. In case it arrived in bad condition. We will send you a replacement or a refund. But please note that the refundable will be deducted shipping cost.  
 
Any dispute, request refund, cancel the order (charged 5%), or any wrong information:
• The buyer needs to inform our team within 1 business day after ordering to avoid the unnecessary cost incurred. If you have any questions, please inbox us and share them with us. We will assist you as soon as possible.
 
⚠️   Import Buyer Info
 
In the United States
• The USDA permit is to import plant products to the USA without your import permit papers if they are  [ lower than 13 plants ] with the phytosanitary certificate. For the plant products that are [ more than 12 plants ], you have to send us a copy of the papers import permit papers so we can get the phytosanitary certificate for you.
 
In the EU (European Union)
• We provide the [ phytosanitary certificate ] for you.  To ship the plant with/without the phytosanitary certificate to your country will be the buyer's risk. We are not responsible for custom confiscation.
 
In Australia 
• Buyers have to send us a copy of your import permit papers so we can get the phytosanitary certificate for you. It is very hard to import the plant to Australia. You have to check with the Australian Quarantine and Inspection Service (AQIS) on import requirements. And in case you can’t provide us import permit, we will send it without a Certificate.  
 
In Canada
• We have an alternative option for buyers to choose express shipping service with our shipping agent. Our shipping agency will provide a buyer's import permit and tracking number. (Service is available alternative week) Also, buyers can combine a few plants in one package. Generally, the shipping takes 5 to 8 Business days. In case you didn't provide us import permit, we will send the order. And we are not responsible for custom confiscation. 
 
 
In Brazil and Mexico
• Your customs may be strict to import the plant to your country. You should contact your customs for the import permit before ordering. In case you can’t provide us import permit, we will send it without a Certificate. And we are not responsible for custom confiscation.
 
In Singapore
• Npark required buyers to have an import permit that bring plants into Singapore. Buyers can apply online with the phytosanitary certificate and we will share the phytosanitary certificate with you after we ship it out from Thailand. The import permit fee costs SGD $11 for each consignment basic. Once the online application and fee are done before the plant arrives in Singapore. The Npark will release the plant and delivery it to your home. 
 
⚠️ By purchasing our plant(s), the Buyer agrees to the description above.