Shipping & Returns
Shipping Policy
We provide Singapore Nationwide Delivery and Standard International Shipping.
Product ordered is subjected to Singapore or International Stock
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Singapore Nationwide Delivery
We ship directly via local courier or our own transport arrangement from Singapore or self collection at 730521 Woodlands
Delivery lead time [ 3 to 4 working days, usually during the weekend ]
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Standard International Shipping
We ship directly from Thailand via Standard Service Airmail
Standard : 10 to 30 business days
Express. : 5 to 14 business days
Document & Admin process after order : 3 to 7 business days
International shipment time in a month : 3 to 6 shipment
We provide Phytosanitary Certificate and Tracking number for all the international order.
International buyers should check the customs for bringing plants into the country with or without requiring a phytosanitary certificate or any restriction on your customs.
We won't take any responsibility for any items if the plants were confiscated at your customs. More details at our FAQ.
Return & Exchange Policy
We try to pack the best way but if damage occurs by rough transit, It is beyond our responsibility. However, if certain plants rot or die in the box.
Please contact us within 3 days. Take photos of the box and plants when arrive. In case it arrived in bad condition. We will send you a replacement or refund. But please note that refundable will be deduct. More details at our FAQ.