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​Shipping & Returns

Shipping Policy

We provide Singapore Nationwide Delivery and Standard International Shipping.

Product ordered is subjected to Singapore or International Stock 

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  • Singapore Nationwide Delivery

We ship directly via local courier or our own transport arrangement from Singapore or self collection at 730521 Woodlands 

Delivery lead time  [ 3 to 4 working days, usually during the weekend ] 

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  • Standard International Shipping

We ship directly from Thailand via Standard Service Airmail 

Standard :    10 to 30 business days 

Express.   :     5   to 14 business days

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Document & Admin process after order   : 3 to 7 business days   

International shipment time in a month    : 3 to 6 shipment    

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We provide Phytosanitary Certificate and Tracking number for all the international order.

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International buyers should check the customs for bringing plants into the country with or without requiring a phytosanitary certificate or any restriction on your customs. 

We won't take any responsibility for any items if the plants were confiscated at your customs. More details at our FAQ. 

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Return & Exchange Policy

We try to pack the best way but if damage occurs by rough transit, It is beyond our responsibility. However, if certain plants rot or die in the box.

 

Please contact us within 3 days. Take photos of the box and plants when arrive. In case it arrived in bad condition. We will send you a replacement or refund. But please note that refundable will be deduct. More details at our FAQ.

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